Lucas Hinselmann

Lucas Hinselmann is an accomplished professional with a diverse background in customer support and quality assurance, currently serving as a Product Support Specialist at Sprout Social, Inc. since October 2022, and previously as a Senior Quality Monitoring Feedback Analyst at Accenture. Lucas has received several accolades, including Advocate of the Month in January 2023 and recognition as a top performer QA in June 2022. With a strong foundation in data analysis, customer satisfaction, and team leadership, Lucas effectively resolves customer issues and enhances operational quality. Educational qualifications include a Bachelor of Arts (Honours) in Business Administration from CCT College Dublin and a forthcoming Postgraduate Degree in Leadership in Workplace Health & Wellbeing from the Technological University of the Shannon.