Nirali Pandya

Nirali Pandya is an accomplished Customer Success Manager with extensive experience in account management and client services. Currently at Sprout Social, Inc. since January 2022, Nirali has progressed through various roles, including Senior Customer Success Manager and Team Lead, focusing on key accounts and enterprise solutions. Prior to joining Sprout Social, Nirali spent nearly nine years at Vericast, where responsibilities included managing Fortune 500 retailers, leading digital onboarding projects, and negotiating contract renewals. Nirali also has previous experience as an Office Assistant and Marketing Intern, showcasing strong foundational skills in marketing and client engagement. Nirali holds a Bachelor of Science degree in Marketing and Finance from DePaul University.