Sprout Social
- Teams
- Customer Support and Success
Customer Support and Success
About
The Customer Support and Success team at Sprout Social is dedicated to ensuring that clients maximize their use of the platform's social media management and analytics tools. This team provides responsive and comprehensive support, oversees customer onboarding, and develops strategies for customer success and engagement. Additionally, they handle billing and collections, offer solutions engineering, and enable revenue generation and enterprise success across different regions. Through their efforts, they help clients effectively integrate Sprout Social's powerful capabilities into their business operations, driving enhanced social media performance and informed decision-making.
Team members
Abigail Tan
Team Lead, Customer Support
Angela Grossi
Director, Customer Onboarding
Bianca Ker
Snr. Director Customer Success...
Carlo Saracho
Customer Support Manager | APA...
Danielle Alexander
Head Of Global Support Enablem...
Jeffrey Hoyt
Senior Program Manager
Jonathan Zuluaga
Senior Community Strategist
Kelley Gissane
Senior Manager, Large Enterpri...
Leah Miller
Senior Customer Communications...
Marius Gavril
Business Systems Analyst, Cust...
Maureen Flynn
Solutions Engineer
Meredith Hopkins
Billing, Collections & Support
Naomi Kaminski
Principal Support Specialist, ...
Peter Mertens
Director, Corporate Developmen...
Peter Zink
Senior Director, Revenue Enabl...
Teresa Mc Cluskey
Head Of Customer Commercialisa...
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