Valentina Guseva

Senior Customer Experience Manager / Project Lead Grow&scale at Spryker

Valentina Guseva has a diverse work experience spanning various industries. Valentina currently works at Spryker as a Senior Customer Experience Manager and Project Lead for the Grow&Scale program. In this role, they are responsible for project planning and execution, designing internal processes, and participating in innovation workshops.

Prior to Spryker, Valentina worked at AdColony as a Growth Manager for EMEA, where they managed commercial relationships, conducted business generation activities, and advised clients on AdColony products and features.

Valentina also has experience as a Senior Campaign Manager at Ströer SE & Co. KGaA, where they managed advertising campaigns, identified upsell opportunities, and optimized campaigns based on client goals.

Valentina has also worked as a Publisher Manager at Mobusi, where they prospecte

d and negotiated partnership conditions with supply partners and provided technical account management.

Before joining Mobusi, Valentina worked as a Freelance Project Manager and handled short-term projects related to advertising, PR, marketing, copywriting, and translation.

Valentina also gained experience as the Founder of Studio 030 Photography, where they managed all aspects of the photo studio business and promoted herself as a photographer.

Early in their career, Valentina worked in various roles at RIA Novosti and Alrosa Company Limited, where they gained experience in PR management, media sponsorship, photo editing, and press monitoring.

Overall, Valentina Guseva has demonstrated a wide range of skills including project management, customer experience, business generation, campaign optimization, and PR.

Valentina Guseva completed a Bachelor's degree in Spanish Language and Literature from Peoples' Friendship University of Russia from 2002 to 2007. Valentina also obtained a Bachelor's degree in Public Relations, Advertising, and Applied Communication from the same university from 2003 to 2008. Later, they pursued a Master's degree in Business/Corporate Communications from Universidad Rey Juan Carlos from 2011 to 2012.

Links

Previous companies

mobusi logo
Ströer SE & Co. KGaA logo
RIA Novosti logo
Alrosa logo

Timeline

  • Senior Customer Experience Manager / Project Lead Grow&scale

    October, 2023 - present

  • Customer Success Manager / Project Lead Grow&scale With Spryker

    January, 2021

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