Jessica Estrada (Sellers)

Jessica Estrada (Sellers) has a diverse work experience that spans multiple industries. Jessica currently serves as the Revenue Operations Manager - Business Development at SpyCloud since January 2023. Prior to this role, they held the position of Revenue Operations Manager - Customer Success at the same company from December 2021 to January 2023.

Before joining SpyCloud, Jessica worked as a Sales Operations Analyst at Watermark from August 2020 to November 2021. In this role, they assisted the Sales team in structuring complex deals, tracked and analyzed key metrics, and managed the end-to-end process of quota retirement and commission reporting.

From January 2018 to August 2020, Jessica worked at Rhythm Superfoods as the National Sales Team Coordinator. Here, they were responsible for CRM administration, data analysis, and reporting to help increase sales productivity. Additionally, they worked as a Customer Service Representative at Rhythm Superfoods from February 2017 to December 2017, where they processed orders, handled customer inquiries, and created reports for various teams.

Jessica also has experience at Snaptrends, where they held the role of Sales Operations / Marketing & Communications Manager from December 2014 to November 2016. In this position, they managed sales and marketing operations, administered Salesforce, and oversaw inbound marketing strategies. Prior to that, they worked as a Marketing & Communications Coordinator / Office Manager at Snaptrends from November 2013 to November 2014, where they oversaw content distribution, lead generation, and customer engagement.

To begin their career, Jessica worked as a Corporate Public Relations Intern for Mr. Appliance at The Dwyer Group from June 2012 to December 2012. In this role, they assisted with writing press releases, managing social media accounts, and compiling media lists.

Overall, Jessica has demonstrated expertise in revenue operations, sales analysis, CRM administration, customer service, and marketing.

Jessica Estrada (Sellers) attended Baylor University from 2009 to 2013, where they earned a Bachelor of Arts (B.A.) degree in Journalism, Public Relations & New Media. After completing their undergraduate education, Jessica pursued additional certifications through Trailhead by Salesforce. In October 2019, they obtained the App Customization Specialist certification. In September 2019, they obtained the Lightning Experience Specialist Superbadge certification, and in August 2019, they obtained both the Business Administration Specialist Superbadge and the Lightning Experience Reports & Dashboards Specialist Superbadge certifications.