Kelsey Sousan

Kelsey Sousan is a Senior Manager at SquareTrade with experience in various roles in customer experience, business strategy, and operations. At GEICO, Kelsey led initiatives to improve customer experience and insights, spearheaded competitive intelligence research, and played a key role in team projects. Kelsey also participated in the Emerging Leaders Program and held positions at companies like Enterprise Rent-A-Car and USF Center for Student Involvement. With a background in Business Administration, Kelsey has a proven track record of driving success through strategic planning and leadership.