Rory O'Mara

Customer Success Operations at SQUID

I create the operational processes for the Customer Success department, and devise strategies for increasing customer engagement, growing our user base, and reducing churn.

Location

D, Ireland

Work style

How I prefer to work

Remote & Office

Morning

Mostly in a team

Qualities I value in my colleagues

  • Honesty
  • integrity
  • adaptability
  • empathy
  • loyalty

My communication style

  • Polite
  • positive
  • genuine

My pet peeves

  • Selfishness
  • unreliability
  • inconsiderateness
  • secrecy
  • poor communication

Fun fact

I have the same birthday as my dad!

Personal Q&A

  • What part of your job gives you most energy?

    Creative and Innovative parts of my job with analytical elements give me the most energy.

Timeline

  • Customer Success Operations

    Current role

  • Unknown role

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