Alexandre Albaracin has extensive experience in IT infrastructure and management, currently serving as Gerente de infraestrutura de TI | Facilities and Gerente de TI at SRM ASSET since November 2013, where responsibilities include managing the company's IT infrastructure and providing technical support across Brazil. Prior to this role, Alexandre held various managerial positions, including Gerente de Tecnologia at TODO BPO and Coordenador de Tecnologia at Contax, where expertise in project implementation and IT service management was demonstrated with a focus on ITIL best practices. Alexandre's career began as Coordenador de TI at Teleperformance CRM SA, overseeing network operations across multiple sites, and has included roles in technical support for telecommunications at Softway Contact Center and as an intern at Connectcom Teleinformática Serviços. Alexandre holds an MBA in Information Security Management from FGV - Fundação Getulio Vargas and a degree in Information Systems from Universidade Presbiteriana Mackenzie.
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