Monique van Hooydonk is a seasoned professional with extensive experience in configuration management and policy support across various government sectors. Currently serving as the Service Asset & Configuration Manager at SSC-ICT since March 2018, Monique is responsible for documenting and monitoring processes, conducting quality control reports, implementing improvements based on feedback, and advising teams on work instructions. For over two decades, Monique has also held positions as a Configuration Manager at the Ministry of BZK and a Policy Support Employee at the Ministry of Interior, demonstrating a sustained commitment to enhancing operational effectiveness and supporting policy development. Monique's educational background includes studies at Thomas More from 1979 to 1983.
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