Agnes Zheng is an experienced professional in customer relationship management and marketing operations, currently serving as the Customer Relationship Management Manager at ST Engineering since July 2022. Previously, Agnes worked at 3M from January 2018 to July 2022 as the CRM & Marketing Operations Process Lead, overseeing Global Service Center workstream processes and conceptualizing Salesforce projects using methodologies such as SCRUM and LSS. Prior roles include Sales Operations & CRM Business Analyst at Printronix, Senior Marketing at ST Engineering, Marketing and CRM Executive at ST Engineering, and Corporate Affairs Executive at HomeTeamNS.
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