Meghan Freas

Meghan Freas is a seasoned professional in customer success operations, currently serving as a Senior Customer Success Operations Manager at Staffbase since November 2024. Previously, Meghan held various roles at Contentful, including Customer Success Operations Manager, where responsibilities included defining key metrics, implementing programs in Gainsight, and ensuring efficient customer assignment processes. Meghan also worked as a Customer Success Team Manager and Customer Success Manager, focusing on client engagement and team development. Earlier experience includes administrative support as a Medical Office Assistant at Foxhall Internists and teaching figure skating at the University of Delaware Ice Arenas. Meghan earned a Bachelor of Science in Biology from Franciscan University of Steubenville in 2012.