Tasania Francis

Operations Customer Services Manager at Standard Bank

Tasania Francis has over 16 years of experience in the banking sector, currently serving as Operations Customer Services Manager at Standard Bank Group since November 2007. In this role, Tasania is responsible for managing the operational environment in Credit Recoveries and Rehabilitation, driving business goals, and facilitating effective stakeholder engagement. Previous roles include Regulatory Operations Team Leader, focusing on Debt Review processes, and Credit Risk Team Leader, where Tasania reviewed credit facilities for compliance with lending policies. Additional positions held include oversight of reckless lending investigations and risk management. Tasania began the career as a Banking Consultant and has a Bcom degree in Business/Commerce from the University of South Africa.

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