Lijo Joseph has over two decades of experience in digital banking, with a significant tenure at Standard Chartered Bank since June 2008. Currently serving as Hive Lead for Conversational Engagement & Private Banking in the Group Digital Banking division, Lijo is responsible for developing digital strategies to enhance client engagement and facilitate seamless transaction executions. Prior to this role, Lijo held various leadership positions including Chief Product Owner for Messaging, Head of Digital Development, Regional Head of Digital Banking in South Asia, and Head of Alternate Channels. Lijo’s earlier experience includes roles at Citibank NA as Product Manager for ATM & Kiosk and at IDBI Bank as Manager for ATM & Card Products. Lijo's educational background includes an MBA in Finance from Sardar Patel University, a Diploma in Business Finance from the Institute of Chartered Financial Analysts of India, and a Bachelor of Commerce from Gujarat University.