Jovian Chen is a seasoned professional in customer success and project management with a robust history in various industries, including financial services and technology. Currently serving as a Customer Success professional at Standard Metrics, an automated financial collaboration platform, since April 2024, Jovian has previously held significant roles such as Senior Customer Success Manager at OneSchema and Strategic Customer Success Manager at Affinity.co. Notable prior experience also includes program management at SapientRazorfish, where digital transformation projects were executed, and leading ventures at Strawberry Creek Ventures. With a Bachelor’s degree in Economics from the University of California, Berkeley, Jovian has demonstrated expertise in fostering user engagement, managing complex projects, and implementing effective customer success strategies.
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