Christopher Hunt

Christopher Hunt is an experienced professional in customer service and quality assurance, currently serving as a Customer Service Experience Quality Assurance Specialist at StandUp Wireless since February 2018. In this role, Christopher oversees the quality assurance processes for Tier 1 and Tier 2 representatives, manages returned device invoices, and addresses escalations and quality inspections in collaboration with partner Sitel. Previously, as a Compliance Support Lead, Christopher managed a team focused on ensuring that Customer Service Representatives met compliance metrics, while providing coaching on performance and quality assurance. Early in the career, Christopher also held positions including Onboarding Specialist and Customer Service Representative, gaining extensive experience in customer interactions and operational processes. Prior experience includes a role as a Customer Service Representative at Global Connection, where responsibilities included billing and troubleshooting for home phone accounts. Christopher holds an Associate's degree in Business Administrative Technology from Lanier Technical College.