Kay Thornton

Kay Thornton has a diverse professional background with extensive experience in fraud investigation at Starling Bank, starting as an Overnight CS Team Member and advancing to Fraud Team Manager since December 2019. Prior to this role, Kay worked at Phoenix Systems UK Ltd as a Production Administrator and briefly as an Apprentice Clerical Officer with the NHS, focusing on general clerical duties. Early career experience includes customer service as a waitress at Oggy Oggy. Educationally, Kay obtained GCSE qualifications from Neville Lovett Community School between 2005 and 2010.