Lorraine S.

Lorraine S. is an experienced professional in operations and compliance, currently serving as the Complex Customer Lead at Starling Bank since September 2019, where responsibilities include strategic development and management of AML/CFT controls for larger SME clients. Previously, Lorraine held various roles at Starling Bank including CDD Senior Technical Expert and Business Onboarding SME, focusing on policy implementation and risk management. Prior experience includes roles at Aviva as an Income Protection Case Manager and Barclays Corporate Banking as a KYC Manager, where Lorraine ensured compliance with regulatory obligations. Earlier positions involved customer-facing financial services roles and gaming supervision, enhancing interpersonal and compliance skills.