Account Coordinator

We’re  looking for new stars to join our self-motivated, super valuable and almost magically talented team. Starmark is proud to follow Agile methodology agency-wide, so if you’re passionate, curious and love BIG Ideas, we’d love to hear from you.

Account Coordinator

Efficiently and effectively support the Account Team

As an Agile Team We Value:

• Quick Daily Check-ins: facilitate collaboration, increase transparency, reduce noise, avoid waste

• Solid Planning: Participate in project roadmaps, plan new stories with clients, plan your work in 2-week sprints

• People Who Deliver: excellent work for our clients while working collaboratively

• Being Able to Respond to Change: Plan for change, remain flexible, collaborate with team and client for success

Role Responsibilities:

• Collaborates with agency subject matter experts

• Assist Account Team to deliver quality, on-time deliverables to the Client.

• Conducts competitive analysis

• Serves as a brand ambassador to help ensure work reflects the brand

• Assist in managing the internal agency process, daily tasks supporting the Account Team

• Assist in organizing and maintaining all necessary records for assigned accounts, including initiating all paperwork for all jobs, maintaining historical files and supporting Account Director in updating the Account Plan

• Remains knowledgeable of the status of assigned projects and helps to ensure work is completed accurately and on time.

• Attends meetings as necessary to understand internal process and strategic discussions

• Participates as required with new business research

Expectations:

• Ability to work directly with client and team to build relationships

• Balanced analytical and creative mindset

• Strong written and verbal communication skills

• Presentation skills

• Exceptional organizational skills

• Ability to manage multiple projects in an Agile, deadline-driven environment

• Assisting in client day-to-day communication

• Understanding internal process and procedures

• Ability to communicate daily with the Account department

• Passion for learning the latest technologies and techniques

• Ability to thrive in a fast-paced, self-starter environment, juggling multiple tasks at once

• Ability to work well with others and resolve conflict when necessary

• Ability to learn clients business

• Knowledge of traditional and digital technologies

Requirements:

• Bachelor's degree in Communications, Advertising or Marketing or similar profession in Account Management
• 1-2 years experience in related advertising background
• Previous internship experience within account service, a plus
• Experience working directly with clients and/or in a client services role
• Advanced computer skills
• Attention to detail and ability to multi-task
• Ability to work in a fast paced environment
• Ability to be proactive and work well with others
• Ability to communicate effectively with clients and team members

Benefits:

• Remote candidates within the US - travel required

• Dental insurance
• Health insurance
• Vision insurance

• Paid time off

• 401(k)