Greg R.

Greg R. has a diverse work experience in the telecommunications industry. Greg started their career as a Field Technician at Comcast Cable in 2006 and worked in that role until 2013. During this time, they gained valuable experience in installation and service of telecommunications services and also acted as a mentor for newer field technicians.

From 2013 to 2015, Greg took on the role of Senior Field Technician at Comcast Cable, where they continued to excel in providing installation and service of various telecommunications services. Greg also developed training programs for colleagues to enhance troubleshooting techniques and reduce customer impact.

In 2015, Greg transitioned to the role of Headend Technician at Comcast Cable. In this position, they executed system upgrades and maintenance, resolving network issues in multiple headend sites across the Greater Boston Area. Greg also developed tracking methods to improve processes and reduce defects.

From 2017 to 2018, Greg worked as a Network Operations Center Technician at Comcast Cable, further expanding their expertise in network operations. Greg then joined Starry, Inc. in 2018 as a Network Deployment/Design Technician, where they contributed to the planning and deployment of network infrastructure.

Greg's career at Starry, Inc. progressed rapidly, and by 2022, they had advanced to the role of Tier 3 Network Operations Engineer - Edge, responsible for managing and maintaining network systems. Currently, they hold the position of Tier 3 Network Systems Manager at Starry, Inc., demonstrating their expertise in network management and operations.

Throughout their career, Greg has consistently demonstrated a strong technical aptitude and a commitment to improving processes and customer satisfaction.

Greg R. attended Southern New Hampshire University from 2015 to 2020, where they pursued a Bachelor of Science (B.S.) degree in Computer Science.