Ashwath Misra

Ashwath Misra is an experienced professional with a diverse background in team leadership and customer service across multiple industries. Currently serving as Team Leader at Niftel Communications since December 2022, Ashwath manages a team of 30 agents in a chat process, fostering an inspiring environment and emphasizing open communication. Previous roles include Operations Team Lead at Startek, where similar responsibilities were undertaken for an email process, and Senior Customer Service Representative at HCL Technologies. Ashwath's early career includes ownership of S.K. Enterprises, Deputy Manager at HDFC Bank, and Senior Officer at HCBL Co-operative Bank Ltd. Educational qualifications include a Bachelor of Commerce from Pune University.