Tim Mak is a seasoned professional in sales operations and client enablement with extensive experience in the financial services sector. Currently serving as Managing Director and Head of Global Sales Infrastructure at State Street Global Advisors, Tim drives strategic vision for sales infrastructure and oversees client onboarding and sales enablement initiatives. Previous roles include Managing Consultant at Aliter Investment Services LLC, and Head of Sales Operations & Client Enablement for Asia Pacific at HSBC, where Tim led teams that significantly contributed to revenue growth. Tim's earlier tenure at State Street involved key positions that focused on operational efficiency, client management, and transformational change, achieving substantial revenue retention and profitability. Tim holds a Bachelor of Science in Marketing & Communications from Plymouth State University.