The Customer Success & Support team at SteelSeries ensures that customers have a seamless experience with their gaming peripherals and accessories. They handle product inquiries, troubleshoot technical issues, manage customer orders, and foster community engagement to resolve issues efficiently. Their goal is to maximize customer satisfaction and loyalty by providing high-quality support and proactive communication.
Allen Alviar
Product Support Team Manager
Aneta Stankowska
Senior Product Support Special...
Danis Osei Akoto
Customer Service Specialist
Elijah Pounds
Community Resolution Specialis...
Jonathan Rosal
Customer Experience Specialist
Jose Gomez
Customer Success Specialist
Luis S.
Senior Customer Success Specia...
Mateusz Podgórski
Product Support Team Lead
Paula Chen
Order Management & Customer Su...
Randy Leandicho
Senior Customer Success Specia...
Sarah Geldermann
Customer Success Team Manager
Thant Zin Oo
Technical Support Engineer