Alexander Kopecky

Director Customer Experience at Stellantis

Alexander Kopecky is an accomplished professional with extensive experience in customer experience and retail marketing within the automotive sector. Currently, Alexander serves as Director Customer Experience at Stellantis since March 2024. Prior to this role, Alexander held various leadership positions at woom from November 2020 to February 2024, including Head of Retail Marketing & Marketplaces, where responsibilities encompassed managing retail marketing activities across Europe and overseeing online marketplaces. Alexander has also worked at FCA Austria GmbH as Technical Service & Customer Care Manager, where duties included department management and customer support. Earlier positions at Fiat Group Automobiles and Chevrolet Austria involved training management and product specialization. Alexander’s career began in the early 2000s at Nissan Center Europe, focusing on sales, service quality, and training management. Educational credentials include a degree from WU (Vienna University of Economics and Business) and a background in Electronic and Communication from HTBLA Wien 10.

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