Daryl DiMeo, CCXP

Daryl DiMeo, CCXP has a diverse work experience spanning several industries. Daryl started their career as a Front End Web Developer at Aragon Design Group in 2009, where they integrated popular API applications and implemented various features. In 2010, Daryl joined Bambaleo as a Web Developer, taking on a leadership role in design and site administration. Daryl utilized programming languages such as PHP, CSS3, Javascript, Jquery, and HTML5.

Moving on, Daryl took on the role of Manager at P.F. Chang's China Bistro in 2011, where they oversaw all restaurant operations and managed a gross sales of 6 million dollars annually. Daryl was responsible for monthly P&L, hiring, payroll, and purchasing.

Transitioning into the tech industry, Daryl joined Harms Software in 2012 as a Business Support Specialist. Daryl applied their technical skills and business training to solve real-world problems, including system selection, troubleshooting applications, and implementing solutions.

In 2016, Daryl joined OS33 as a Contact Center Operations Manager, where they performed system monitoring, reported key metrics to the executive team, and created crisis management processes. Daryl also served as a Customer Success Manager at OS33, managing customer accounts and driving product adoption.

In 2021, Daryl joined Capsule as a Customer Experience Manager, where they contributed to rebuilding the pharmacy industry through personalized technology solutions. Currently, they work at Stenn Technologies as a Customer Success Manager, overseeing financing services in 74 countries.

Throughout their career, Daryl has demonstrated a strong customer focus and an ability to drive results.

Daryl DiMeo, CCXP, completed their Bachelor of Arts degree in Economics at Montclair State University from 2001 to 2008.