Tamara F.

Tamara F. is an experienced professional with a strong background in customer service and debt advisory roles, currently working as a Real Time Analyst and Debt Advisor at StepChange Debt Charity since January 2020. With a commitment to assisting clients in understanding and addressing their financial issues, Tamara effectively validates and analyzes client information, tailoring advice to individual circumstances while adhering to industry regulations. Previous roles include Resolutions Manager at Verisure, CC Consultant at Aberdein Considine, Collections Agent at Santander UK, and various administrative positions, showcasing a diverse skill set in communication, problem-solving, and administrative support. Tamara holds a FETAC Major Level 5 in Office Administration and has demonstrated a capacity for maintaining confidentiality and enhancing customer service processes throughout a progressive career.