Premjit Singh

Premjit Singh has over 10 years of work experience. From 2021 to present, they have been working as an IT Assistant at SteriPack Contract Manufacturing. From 2018 to 2021, they were a Technical Support Representative at Concentrix Malaysia, where they responded to requests for technical assistance on system issues via telephone, email and remote support, identified and escalated situations requiring urgent attention or onsite support, and provided technical support for product related issues. From 2016 to 2018, they were a Senior Technical Support Representative at Convergys Malaysia Sdn Bhd, where they performed the same duties as at Concentrix Malaysia. From 2011 to 2016, they were an IT Support Technician at IRIS Corporation Berhad, where they handled customer enquiries, repaired and troubleshot computers, notebooks, networking and printers, and linked desktops to the local domain and set up email at Microsoft Outlook Windows or Mac and smartphones. From 2010 to 2011, they worked as an IT Support Technician at Acacia I.T. Services. From 2010 to 2010, they worked as a Hotel Receptionist at Carlton Holiday Hotel & Suites, where they were in charge of handling guest check in and check out from the hotel, handling guest enquiries through telephone as well as individually, and managing guest payments of the room. Lastly, from 2009 to 2010, they were a Supervisor at HyperChip Computer Sdn Bhd, where they handled customer enquiries, repaired and troubleshot computers at office and at customer's premises, and was promoted as supervisor of the company and in charge of the other staff.

Premjit Singh obtained a Certificate in Computer System Level 2 & 3 from Segi Training Centre in 2008. This certificate was in the field of Professional Certificate in Computer Science/Information Technology. In December 2015, they also obtained an ITIL® Foundation Certificate in IT Service Management (Multiple Choice) from AXELOS Global Best Practice.