Jessica Harriman

Jessica Harriman is an experienced professional in operations and customer support, currently serving as the Manager of Fingerprinting Operations and Manager of Fingerprint Quality Assurance at Sterling Identity since January 2020. Prior to this role, Jessica worked as a Senior Support Specialist at Juno Inc., where skills in customer success and brand loyalty were honed through remote support for a rideshare app. With a strong background in the hospitality industry, including positions as Lead Bartender and Bar Manager at various establishments, Jessica has developed exceptional rapport-building and multitasking abilities. Jessica holds an Associate of Arts and Sciences degree in Residential Architectural Design & Drafting from Portland Community College, completed between 2019 and 2022.