James Brower is currently a Senior Service Delivery Engineer at SThree, where James provides onsite and remote support for software and hardware issues in the northeastern United States region. Prior to their current role, James worked as an Onsite Support Consultant at Red Paladin, servicing a campus of 6000 users and handling hardware and software related problems. With a background in Information Technology and Informatics from Rutgers University, James has also worked as a Network Support Technician and Event Manager, demonstrating their versatile skill set and dedication to customer service across various industries.
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