Fernando Machia

Fernando Machia has worked as a Project Manager at Damha Urbanizadora from 2010 to 2014. Fernando oversaw all aspects of the building process, hired staff, evaluated progress, and ensured adherence to health and safety standards. From 2013 to 2021, they worked at Multi Media LLC, where they started as a Customer Service Representative and was promoted to Customer Service Manager and Global Customer Service Director. In their role, they resolved customer issues via email, canceled or upgraded accounts, assisted with orders and refunds, verified identity, managed client profiles, compiled reports, and brought innovative ideas for the company. Fernando was the Director of Customer Success at Central Coast Agriculture from 2021 to 2023. Currently, they hold the position of Director of Customer Service at STIIIZY, starting in May 2023.

Fernando Machia has a Master's degree in Project Management from USP - Universidade de São Paulo, which they obtained from 2022 to 2024. In 2008, they completed their Bachelor of Science degree in Business Administration, Management and Operations from Universidade Metodista de Piracicaba, which they finished in 2011. From 2011 to 2015, they earned another Bachelor of Science degree, majoring in Biology/Biological Sciences, General, from the same university. Fernando also completed an English as a Second Language program from Mt. San Antonio College in 2012-2013 and received an Associate's degree in Construction Management from Columbia University in 2021. Fernando has several additional certifications, including Certified Dangerous Goods Professional (CDGP), ICH Good Clinical Practice, Good Clinical Practice, Clinical Research Associate Certification (CRA), and Lean Six Sigma Green Belt Certification.