Alice van Hoorn

Alice VAN HOORN is an experienced Customer Care Operations Manager at Stitch Fix since January 2019, leading the UK CX team and focusing on client satisfaction and employee engagement across various service channels. Prior to this role, Alice held positions at Christian Louboutin as a Customer Experience Lead and at AllSaints Retail Ltd as a Team Leader in Global Customer Experience. Alice's career began at Bonpoint as a Reception and Sales Representative, with earlier roles at MUJI, Sephora, and TechDays. Educational achievements include a Master's degree from Regent's University London, a Licence 2 in Business/Commerce from EBS Paris, and international business studies at Kyung Hee University and Universidad Villanueva.