Hannah Hitchcox

Customer Experience Specialist at StoryBrand

Hannah Hitchcox has a diverse work experience spanning various industries and roles. Hannah is currently working as a Customer Support & Operations Specialist at Business Made Simple and StoryBrand since January 2022.

Prior to that, Hannah worked at bohan Advertising as an Account Executive from April 2021 to November 2021. In this role, they managed the creation and completion of nationally distributed print pieces, coordinated project dates between clients and the agency, and handled edits and approvals from clients and vendors.

Before bohan Advertising, Hannah worked at Team SI, where they held two positions. Hannah was an Account Executive from November 2019 to April 2021, and an Account Manager from January 2019 to November 2019. In these roles, they collaborated directly with clients to create budgets and campaigns, implemented marketing strategies for various target audiences, and managed traditional and digital media production workflows within the agency.

Hannah also gained experience as an E-Commerce Copywriter at Dillard's Inc. from August 2018 to January 2019. Their responsibilities included writing SEO-friendly product copy, publishing items on the Dillards.com website, auditing online merchandise presentation, and monitoring inventory levels for landing pages.

Additionally, Hannah has interned at Stone Ward as a Brand Management Intern, Harding University as an Editorial Assistant for the student newspaper, Mitchell as a Big Break Public Relations Intern, and CareerSource Tampa Bay as a Public Relations Intern. These internships provided their with valuable skills in brand management, editorial work, and public relations.

Moreover, Hannah interned as a Fashion Merchandising Intern at Dillard's Inc. where they gained product and industry knowledge, shadowed managers, created visual displays, and assisted customers.

Overall, Hannah Hitchcox brings a strong background in customer support, operations, account management, copywriting, and various other skills gained from their diverse work experience.

Hannah Hitchcox completed their Bachelor of Arts (B.A.) degree in Public Relations at Harding University from 2014 to 2018. Additionally, they obtained certifications in Google Ads and Google Analytics from Google. The specific month and year of obtaining these certifications are not provided.

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Previous companies

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Peers

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Timeline

  • Customer Experience Specialist

    January, 2022 - present