JT

Jenny Tran

Customer Success Manager at Storytap

Jenny Tran has a diverse work experience spanning multiple industries. Jenny started their career as a Digital Media Coordinator on a contract basis at Yellowridge Construction Ltd in 2017. Later, they worked as a Marketing Intern at NABS Canada in 2017. From 2016 to 2017, Jenny held the position of Marketing and Sales Coordinator at Mais Software LTD.

In 2018, Jenny joined Amazon as a Prime Student Ambassador on a contract basis. Jenny then transitioned to IT/IQ Tech Recruiters in the same year, where they worked as a Data Analyst from 2018 to 2019.

Jenny's career in customer success began in 2019 with their role as a Customer Success Advocate at Traction Guest. Jenny later became a Customer Success Specialist at the same company from 2021 to 2022. In 2022, Jenny worked as a Customer Success Coach at Productboard until the end of the year.

Currently, Jenny is employed at StoryTap as a Customer Success Manager, a role they started in 2023.

Jenny Tran attended the British Columbia Institute of Technology from 2015 to 2018, where they pursued a degree in Marketing Management - Entrepreneurship. In addition to their formal education, Jenny has obtained various certifications. Jenny completed a course on Time Management: Working from Home at LinkedIn in January 2022. In January 2021, they obtained the Traction Guest Certified Administrator certification from Traction Guest. Jenny also completed a course on Social Media Marketing for Small Business at LinkedIn in October 2016. Jenny has additional certifications in CPR-B from the Lifesaving Society, Hairdressing from BeautyCouncil, Hootsuite Platform Certification from Hootsuite, and Serving it Right from go2HR, although the specific dates of completion for these certifications are not provided.

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Previous companies

Productboard logo
Sign In Enterprise logo
Amazon logo

Org chart

Timeline

  • Customer Success Manager

    March, 2023 - present

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