James Richards is an experienced system engineer currently employed at Straight Edge Technology, Inc. since February 2023. Prior to this role, James worked as an escalations/field technician at McLane Intelligent Solutions for nearly a decade, where responsibilities included providing extensive support for hardware and software issues. James's earlier experience includes serving as a network technician at Trs Telephone Systems and in service technician roles at Blounts Speedy Rooter and Pipelayers Plumbing, where a focus on customer service and operational efficiencies led to numerous accolades and recognition. James possesses educational credentials from Central Texas College and South Plains College.
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