Strategic Healthcare Programs (SHP)
Traci Russell is an experienced Customer Account Manager at SHP Data since February 2014, specializing in performance improvement for post-acute care providers through healthcare data analytics. Prior to SHP Data, Traci served as a Customer Quality Associate at Mentor Worldwide LLC, a leader in aesthetic medicine, and worked as a Customer Care Specialist at Allergan, a global pharmaceutical company. Traci's career also includes roles as a Beauty Advisor at Macy's West for Estee Lauder and as a Customer Service Representative at Isolite Systems, focusing on dental isolation technology. The career began as a Receptionist at Bargain Network, where responsibilities included office management and human resources support. Traci Russell holds educational qualifications from Santa Barbara City College and Dos Pueblos High School.