Strategic Healthcare Programs (SHP)
Traci Russell is an experienced Customer Account Manager at SHP Data since February 2014, specializing in performance improvement for post-acute care providers through healthcare data analytics. Prior to SHP Data, Traci served as a Customer Quality Associate at Mentor Worldwide LLC, a leader in aesthetic medicine, and worked as a Customer Care Specialist at Allergan, a global pharmaceutical company. Traci's career also includes roles as a Beauty Advisor at Macy's West for Estee Lauder and as a Customer Service Representative at Isolite Systems, focusing on dental isolation technology. The career began as a Receptionist at Bargain Network, where responsibilities included office management and human resources support. Traci Russell holds educational qualifications from Santa Barbara City College and Dos Pueblos High School.
Strategic Healthcare Programs (SHP)
For almost two decades, it’s been their mission to serve healthcare providers in all venues of post-acute care and of all organizational sizes by giving them the information and insights to better manage clinical and operational performance.Clinicians and technologists at their core, they’ve always believed in the power of deeply understandingthe economics and regulatory environment of healthcare and applying the latest technology to have, in real time, the actionable performance metrics to make daily decisions. It’s in their DNA. It’s who they are.In 1996, they looked at the healthcare industry and a saw a unique opportunity to improve enterprise operations and patient outcomes for providers by helping them understand, access and use the data constantly generated by their operations.