Kolahn Garcia is a seasoned professional in customer success and technical support, currently serving as a Customer Success Tech at Strategy 11 for Formidable Forms. Previous experience includes roles as Support Team Lead at WPForms, Web & Digital Creator at Bricks, and Technical Shift Manager and Technical Support Engineer at Elementor. Kolahn also served as a Technical Support Engineer and Client Captain at Influx, Inc., and provided first-level support at Xerox Jamaica. Earlier experiences include freelancing in graphic design, computer repair, and web design, as well as managing a drawing database at Windalco Bauxite Company. Kolahn holds a Bachelor of Science degree in Computer Science from Northern Caribbean University, completed in 2011, and attended Manchester High School from 2000 to 2005.
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