Rashawn Hood has a diverse work experience spanning multiple companies and roles. Rashawn started their career at TSYS in 2002, where they worked as a Manual Operator and later as a Microcomputer Technician Lead. In these positions, they supervised and managed technical services, provided support for specialized hardware and software systems, and performed maintenance on personal computers.
In 2010, Rashawn joined Lockheed Martin as a Computer Tech Support Analyst. Rashawn provided on-site and remote technical support, identified and resolved technical problems, and also acted as a lead technician for the group. Rashawn was later promoted to Computer Tech Support Analyst Staff and took on the additional responsibility of overseeing technical services.
In 2015, Rashawn joined STG Inc. as a System Administrator Lead and NOC Team Lead. Rashawn supervised a team of computer support technicians, provided customer and technical support to soldiers enrolled in leadership courses, and oversaw technical services.
Most recently, in 2018, Rashawn joined Strativia as a Team Lead and Assistant Program Manager. Further details about their role are not provided.
Rashawn Hood obtained their Bachelor's Degree in Computer/Information Technology Administration and Management from Troy University, graduating in 2004. Prior to that, they completed their Associate's Degree in Computer and Information Sciences and Support Services at Chattahoochee Valley Community College, graduating in 2002.
In addition to their formal education, Rashawn has also obtained several certifications in the field of technology. These include certifications such as the (Axelos) ITIL-Foundation in April 2014 and various Microsoft certifications such as MCSA: Windows 7 in April 2012, MCITP: Enterprise Desktop Support Technician on Windows 7 in February 2011, and MCTS: Windows 7, Configuration in February 2011, among others. Rashawn also holds certifications from CompTIA, including CompTIA A+ ce and CompTIA Security+ ce, obtained in April 2011.
It is important to note that no assumptions were made beyond the information provided, and additional education or certifications outside of the provided details are not mentioned.
July, 2018 - present