Jacob Colberg

Jacob Colberg has worked in various customer success and operations roles throughout their career. Jacob currently serves as a Senior Customer Success Manager at STRIVR. Prior to this, they worked as a Technical Delivery Specialist at Liftango.

In 2021, Jacob was a Customer Success Manager at Gaussin North America, Inc.

From 2018 to 2021, they held the position of Head of Customer Success USA at Bestmile. In this role, they project managed customer launches, developed training documentation, and conducted end-user training.

Before joining Bestmile, Jacob worked at Ridecell in 2017, where they served as a Customer Success and Operations Manager. Jacob trained and led customer support teams, implemented efficiency enhancements, and participated in the planning and execution of new mobility programs. Jacob also served as a Team Lead during their time at Ridecell.

Jacob's earlier experience includes roles at Sysco, where they held positions such as Team Lead I, eSupplier Solutions, SAP APO/ECC Functional User BU/BT, and Contract Specialist/Smallwares and Equipment Buyer. In these roles, they were responsible for managing relationships with suppliers, improving forecast and inventory accuracies, and overseeing inventory management and purchasing processes.

Jacob Colberg attended Doane University from 2002 to 2006, where they obtained their Bachelor of Arts degree in Physical Education/Fitness.