James Barnes

James Barnes has a diverse work experience spanning over 15 years. James began their career in sales, working as a Sales Associate at ADM Wireless from December 2005 to April 2007. James then joined RadioShack as a Sales Associate from November 2010 to November 2011. From September 2011 to July 2012, they served as a Sales Floor Supervisor at Techbox Apple Reseller. James then returned to Radio Shack as a Sales Associate from September 2012 to November 2013.

In 2013, James joined Apple and held multiple roles. From December 2013 to December 2014, they worked as a Product Zone Specialist. From December 2014 to March 2017, they served as a Technical Specialist. From March 2017 to December 2017, they held the position of Technical Expert, where they focused on hardware repairs on iPhone models and mentored their teammates.

In 2018, James joined Verizon Wireless as a Customer Support Specialist from January 2018 to July 2018. In July 2018, they transitioned to STRIVR as a Customer Service Specialist Tier 2. In this role, they provided real-time solutions to customers, escalated and followed up on higher-level tickets, tracked support trends, and managed external support documentation.

Prior to their current position at STRIVR, James also had entrepreneurial experience as the CEO and Chief Creative Officer at Careful 4 Spoilers from January 2009 to present.

Overall, James Barnes has a strong background in customer service, technical expertise, and sales.

James Barnes completed their high school education at Continental Academy in 2007, where they earned a High School Diploma in Engineering. Following that, they attended Full Sail University from 2007 to 2008 and obtained an Associate of Science degree in Recording Arts.