Thiago Ramos

Thiago Ramos is an experienced professional in customer solutions, currently serving as a Customer Solutions Senior Associate at StubHub International since August 2016, where responsibilities include leading the development of customer service strategies and reporting key performance indicators to executive leadership. Prior roles at StubHub included Customer Solutions Associate and Customer Solutions Senior Specialist, focusing on process optimization and technological improvements. Thiago's earlier experience at Globo involved mediaplanning, scheduling, and video editing for major sports events, supported by a solid educational background with an MBA from thePower and a Master's in Screenplay Writing from Universidad Pontificia de Salamanca. Thiago also holds a Bachelor's degree in Journalism from Pontifícia Universidade Católica do Rio de Janeiro and a high school diploma from Colégio Militar do Rio de Janeiro.