Subtext
Teresa Wittleder currently serves as the Senior Manager of Customer Success Operations at Subtext, having previously held the position of Customer Success Manager. At Conjure, Teresa was a Customer Experience Manager, where contributions included developing a CX strategy, reducing response times by over 50%, and conducting customer surveys to enhance feedback mechanisms. Teresa's operational expertise is supported by a background in various roles, including Operations Lead at Conjure and Operations Coordinator at Prohibition, where initiatives led to increased service efficiency and sales growth. Additional experience includes performing as an actor in a national tour of "The Sound of Music," internships in the arts, and administrative roles in financial firms. Teresa holds a Bachelor's Degree in Theatre from Montclair State University.
Subtext
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Subtext is a text messaging platform that connects creators, entertainers, media companies, brands, and thought leaders with their audiences - free from the chaos of social media and the clutter of email. Subtext clients include Sony Music, the USA Today Network, Warner Music, Hearst, and the New York Post. Subtext is the fourth product spinout from the Alpha Group, a successful incubator for new technology and media properties inside Advance Local. Advance Local is a unit of Advance, whose portfolio of exceptional companies includes Condé Nast, Advance Local, Stage Entertainment, American City Business Journals, Leaders Group, Turnitin, 1010data, and Pop. Named on the list of the World's Most Innovative Company by Fast Company Digiday's 2022 Subscription Platform Of The Year Text "DEMO" to: (408) 549-7320 We're hiring! Reach out to inquire about open opportunities at work@joinsubtext.com Open roles: - Customer Success Director of Strategic Growth - Customer Success Manager - Operations & Onboarding - Customer Success Manager - Strategic Growth - Account Executive - Sales Development Representative