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Deb Drakeford

Vice President - Technical Account And Escalation Management At Sugarcrm at SugarCRM

Deb Drakeford has a diverse work experience, primarily in the technology industry. Deb has held several leadership roles, including Vice President positions in Technical Account and Escalation Management, Customer Support Programs, and Professional Services at SugarCRM. Prior to that, they worked at IBM for many years, where they served as a Director in Sales Execution and Sales Management Transformation, Sales and Sales Management Transformation, and Sales Process Improvement. Their responsibilities included leading global projects to modernize and improve CRM systems, streamline user interface, deploy forecasting tools, and integrate content on a sales portal platform. Deb also managed sales teams, developed strategic technology solutions, built relationships with key executives, and executed marketing programs to increase market share.

Deb Drakeford holds a Bachelor's Degree in Economics from Tufts University.

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Previous companies

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Timeline

  • Vice President - Technical Account And Escalation Management At Sugarcrm

    August, 2018 - present

  • Vice President - Customer Support Programs

    September, 2017

  • Regional Vice President - Professional Services

    September, 2016

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