SP

Steve Gunn, PMP

Head Of Customer Education & Product Ops at SundaySky

Steve Gunn has a diverse work experience spanning various roles and industries. Steve currently serves as the Head of Professional Services (US) & Customer Education at SundaySky since July 2022. Prior to this, they were the Team Lead for Platform Enablement at the same company from October 2021 to July 2022. Before that, they were the Team Lead for Solution Architecture/Professional Services Engineering from July 2021 to October 2021.

Steve Gunn worked as a Senior Project Manager at SundaySky from July 2019 to June 2021. In this role, they were responsible for the project management and delivery of SaaS solutions for clients such as AT&T, Aetna, Bank of America, United Airlines, and Staples.

Before joining SundaySky, Steve Gunn was a Senior Project Manager at Sun & Moon Marketing Communications, Inc. from June 2017 to July 2019. In this role, they managed the delivery of digital and traditional multimedia campaigns for Fortune 500 brokerages, REITs, and real estate developers.

Steve Gunn also has experience in technology and marketing program management. Steve served as the Vice President at Lowell International Realty from May 2016 to May 2017, overseeing technology and marketing initiatives. Prior to that, they worked as a Marketing Manager at Lowell International Realty from June 2011 to May 2016, where they focused on brand awareness and building relationships with real estate agents.

Additionally, Steve Gunn has IT support experience. Steve worked as a Customer Support Analyst II at PPG Industries from September 2010 to March 2011, providing comprehensive IT support to global employees.

Earlier in their career, Steve Gunn served as a Senior Service Desk Technician at the University of Miami from September 2006 to September 2010. Steve led a team of technicians, provided technical support, managed IT projects, and contributed to the internal knowledge base.

In 2008, Steve Gunn founded a marketing agency called The GOSA Group and Vantage, where they served as the Founder & Director of Marketing until March 2010. Steve organized events and secured media coverage for leading venues and hotels in South Florida.

Overall, Steve Gunn has a range of experience in project management, technology, marketing, and customer support roles, showcasing their adaptability and expertise in various industries.

Steve Gunn has a Bachelor of Business Administration (B.B.A.) in Business Administration from the University of Miami Herbert Business School. Steve also attended Middlesex School, but specific details about their degree or field of study are not provided. In terms of additional certifications, Steve Gunn obtained a Product-Led Certification from Pendo.io in July 2023 and a Project Management Professional (PMP) certification from the Project Management Institute in May 2021.

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Peers

Timeline

  • Head Of Customer Education & Product Ops

    September 1, 2023 - present

  • Head of Professional Services (US) & Customer Education

    July, 2022

  • Team Lead: Platform Enablement

    October, 2021

  • Team Lead: Solution Architecture / Professional Services Engineering

    July, 2021

  • Senior Project Manager

    July, 2019

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