Jeremy Joiner is an accomplished IT Technical Support Specialist with extensive experience in technical support roles. Since June 2022, Jeremy has been contributing to Sunlighten as an IT Technical Support Specialist II, following a position at StoneX Group Inc. as a Desktop Support Analyst from September 2021 to June 2022. Prior experience includes working as a Level 3 Helpdesk Technician and Training Specialist at ISPN HelpDesk + Network Services from April 2017 to June 2020, where responsibilities included training new hires on systems and troubleshooting various technical issues. Jeremy holds multiple IT certifications, including CompTIA A+, CompTIA Network+, and CompTIA Security+, all obtained from Johnson County Community College.
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