Fulfillment Project Coordinator I

Brief Description of Sunnova

Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.   At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with us means pushing beyond traditional limits, exploring new horizons, collaborating with like-minded peers, and transforming the energy industry for the better.   If you're excited about being a part of the fastest-growing segment of the energy industry, we encourage you to apply!

Sunnova Energy is searching for Fulfillment Project Coordinator I to be responsible for daily management of assigned Sunnova Account Manager(s) and assigned dealers within their region by within established duration goals. The Fulfillment Project Coordinator I will develop working relationships with cross-functional areas to ensure on-time completion of customer installations. The position requires analytical skills and the ability to be thorough in a fast-paced environment.

Fulfillment Project Coordinator I Responsibilites

• The Fulfillment Project Coordinator will review document accuracy submitted by the dealer network based on company policies
• The Fulfillment Project coordinator will manage exception cases and escalate to the appropriate department.
• Develop and Establish relationships with active Sunnova Dealers and serves as main point of contact during installation
• Tracks, manages, updates, and reports on WIP outside of the duration times established by Sunnova from Notice to Proceed (NTP) to In-Service and Completed stage
• Coordinates with Dealers to submit and receive Permission to Operate (PTO) from the local utility within established timeframes, verifying receipt.
• Monitors and verifies System Production, remotely troubleshoots systems with the assigned manufacturers
• Manages systems where PTO has already been received
• The position requires excellent communication and organizational skills
• The Fulfillment Project Coordinator is responsible for performing other duties as assigned

Minimum Requirements

• B.A. or B.S. from an accredited college or university in a business-related field or at equivalent experience in project management or coordination
• 3 to 5 years of experience with Project Management
• Strong communication skills and ability to communicate effectively with internal team

Preferred Qualifications

• B.A. or B.S. from an accredited college or university in a business-related field
• Utility and/or Permit processing experience preferred

Additional Knowledge, Skills and Abilities

• Ability to adapt and work in an open, fast-paced, collaborative start-up environment
• Strong written and verbal communication skills
• Attention to detail and good organizational skills
• Ability to work under pressure with strict time deadlines
• PC skills; Microsoft Office applications
• Knowledge of utility contracts
• Ability to multitask and perform other duties as assigned

Working Conditions

• Open-office environment
• Over time available and required as needed

Benefits

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match.
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
• Complimentary garage parking in Houston