Menno Liebregts

Menno Liebregts is a seasoned customer experience professional with a diverse background in various sectors, including travel, retail, and media. Currently serving as a Customer Experience Expert at Sunweb Group since May 2022, Menno focuses on enhancing holiday experiences across sun and winter sports packages. Prior experience includes roles as a Customer Experience Expert at de Bijenkorf, where Menno was responsible for increasing customer satisfaction and managing NPS strategy. As the Owner of Fresh Flavours Media from 2012 to 2020, Menno specialized in audio and video productions. A senior researcher at Ipsos, Menno led Mystery Shopping operations in The Netherlands, while previous positions at AQ Services International included Insights Manager and Business Intelligence Manager, where Menno contributed to improving processes and analytical capabilities. Menno holds a Bachelor of Business Administration from HBO Nederland University of Applied Sciences.