Gianfranco Vella possesses extensive experience in operations support and customer relations across various industries. Currently serving as an Operations Support Agent at Sunwing since March 2023, Gianfranco previously held roles at Shoppers Drug Mart Specialty Health Network as a Learning and Performance Specialist from September 2020 to March 2023, and at Sunwing from June 2014 to September 2020, where positions included Customer Relations Supervisor, Training Facilitator, Quality Assurance Analyst, and Sales Centre Agent/Senior Sales Centre Agent. Earlier experience includes an Overnight Baker at Tim Hortons and an internship at SellOffVacations.com. Gianfranco began professional development as a Concessions Attendant for the City of Brampton and a Retail/Key Holder at Teddy N Me. Educational qualifications include a Diploma in Tourism Management from Humber College and a degree in Digital Media Arts with a focus on Graphic Design from Seneca Polytechnic.
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