Rodrigo Martins Mansueli, M.Sc.

Rodrigo Martins Mansueli, M.Sc. has a diverse work experience spanning multiple roles and industries.

Their most recent position was as a Support Engineer at Supabase, starting in May 2022. Prior to that, they worked as a Customer Success Manager at John Snow Labs from December 2021 to March 2022.

From July 2020 to December 2021, Rodrigo was a Technical Support Analyst at Vretta Inc., where they created reports, developed Python scripts, and interacted with professors and students to address inquiries and concerns.

Rodrigo has also worked in the tech support field. At Outlook Mobile Support, they were a Training Liaison from July 2017 to April 2021, responsible for updating FAQs, organizing product information, and defining procedures for support agents. Rodrigo also briefly served as a Tier 2 Team Lead for iOS & Android from April to June 2017.

Prior to that, Rodrigo held various roles at H-Media. Rodrigo was a Tier 2 Tech Support Team Leader for iOS & Android devices from July 2016 to April 2017, a Tier 2 Level Tech Support from April to July 2016, and a Tier 1 Technical Support for Mobile Email Client from September 2015 to March 2016. In these roles, they managed teams, investigated escalated issues, and provided technical support to customers.

Rodrigo's early career includes an internship at Alberta Innovates Centre for Machine Learning, where they worked on the Brain Tumour Analysis Project, and an internship as a Bioinformatics Intern at Universidade Tecnológica Federal do Paraná.

Throughout their work experience, Rodrigo demonstrated strong technical skills, problem-solving abilities, and a customer-focused approach.

Rodrigo Martins Mansueli, M.Sc. has a diverse education history, starting with their high school education at Sønderborg Statskolen from 2007 to 2008. Subsequently, they pursued a Bachelor's degree in Computer Engineering at the Federal University of Technology - Parana, completing it from 2010 to 2016. During this time, they also had the opportunity to study abroad as a Visiting Student in Computer Engineering at the University of Alberta from 2014 to 2015.

Rodrigo continued their academic journey by pursuing a Master of Science (M.Sc.) in Computer Science at the Universidade Estadual de Maringá from 2018 to 2021, further advancing their knowledge and expertise in the field.

In addition to their formal education, Rodrigo has obtained various certifications to enhance their skills and knowledge. Rodrigo was awarded the Scrum Foundation Professional Certificate (SFPC) in both English and Portuguese by CertiProf, with the English certification obtained in June 2020, and the Portuguese certification obtained in August 2020. Additionally, they obtained the HubSpot Sales Software certification from HubSpot Academy in December 2021.

Overall, Rodrigo's education history showcases their dedication to continuous learning and growth in the field of computer engineering and computer science.