Paula Boerschinger has extensive experience in customer service, operations, and logistics. Paula is currently serving as the Vice President of Operations at Superior Transport & Logistics, where they focus on championing the company's culture and values, improving customer experience, and enhancing employee satisfaction. Prior to this role, they worked as a Customer Service Manager at Werner Electric Supply, where they collaborated with colleagues to improve processes and achieve customer satisfaction goals. Paula also held the position of Client Services Director at RR Donnelley, where they implemented process improvements and utilized change management to drive a culture of teamwork. With over two decades of experience, Paula also served as the Senior Manager of Customer Interactions at Georgia-Pacific LLC, leading organizational development efforts and driving change and continuous improvement. Paula held various roles within the company, including GPXpress Manager/Salesforce Knowledge Leader and Logistics Manager. Overall, Paula's work experience highlights their expertise in customer service, operations management, process improvement, and organizational leadership.
Paula Boerschinger's education history includes a Master of Science degree in Organizational Leadership and Quality from Marian University. Paula also holds a Bachelor of Applied Science degree in Interdisciplinary Studies/Business Administration, also from Marian University. Additionally, Paula has an Associate of Science degree in Logistics, Materials, and Supply Chain Management from Northeast Wisconsin Technical College. Further details regarding the start and end years of these degrees are not provided.
March, 2020 - present