Kimberly Smith is a seasoned professional with extensive experience in system support and technical analysis. Currently serving as a Senior System Support Analyst Lead at Superlative Technologies since February 2020, Kimberly previously held roles at Serco as a Network Controller in the OSS Help Desk from August 2017 to February 2020, where the focus included troubleshooting various technical issues for a large organization. At Xerox, from July 2014 to August 2017, comprehensive support for Information Technology Services was provided, while earlier positions at URS Corporation and Apptis involved safeguarding classified material and supporting DISN Video Services operations. Kimberly holds a Master’s degree in Human Relations from the University of Oklahoma and a Bachelor's in Marketing from the University of Southern Indiana.
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