Mikael Merenparras

Mikael Merenparras is an experienced technical support specialist currently serving as the Lead Technical Support Specialist at Supermetrics since March 2020, where responsibilities include overseeing reporting tools and managing customer support tickets. Prior experience includes managing the Driver's Centre for Yango Finland, contributing to the launch of operations in Finland, and serving as a technical advisor at Webhelp Nordic. Early career roles involved customer service representing at Elisa, retail sales at R-kioski Oy, and sales management at Helppomuutto - Sirppi OY. Mikael holds multiple degrees, including a Bachelor's in Computer Science from the University of Helsinki and qualifications in Computer Programming, Computer Software Engineering, and Economics from various institutions.